Last updated: May 2026
At THS Organic we care about your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.thsorganic.com or make a purchase with us.
1. Who we are
The data controller is SC VNV NEXT WEB SERVICES SRL, (Tax ID: RO28413619, Trade Register: J2011005328400) trading as THS Organic.
Address: Str. Spinis 2, Bl. 105, Sc. D, Et. 2, Ap. 36, 040844 Bucharest, Romania
Email: support@thsorganic.com
Phone: 0729 755 095
2. What data we collect
We collect the following categories of personal data:
- Contact data: first name, last name, delivery address, billing address, email, phone number
- Order data: products ordered, payment method, transaction details
- Technical data: IP address, browser type, device information, and how you use our website
3. How we use your data
We use your data for the following purposes:
- Processing and delivering your orders
- Creating and managing your account
- Communicating with you (order confirmations, customer support, promotions)
- Improving our website and your shopping experience
- Complying with legal obligations (invoicing, accounting, etc.)
4. Legal basis for processing
We process your data based on:
- Performance of a contract (your order)
- Your consent (e.g. newsletter, marketing cookies)
- Compliance with legal obligations
- Our legitimate interests (improving our services)
5. Who we share your data with
We do not sell your data. We may share it only with:
- Delivery partners (Sameday, DHL, etc.)
- Shopify (our e-commerce platform)
- Payment and hosting service providers
- Public authorities, only when required by law
6. International data transfers
Some of your data may be transferred outside the EU (for example, Shopify in Canada/USA). These transfers are protected by standard contractual clauses approved by the European Commission.
7. How long we keep your data
We keep your data only for as long as necessary for the purpose it was collected (usually 3–5 years after your last order, or longer if required by law).
8. Cookies and similar technologies
We use cookies and similar technologies to provide you with a better experience on our website.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help improve navigation, remember your preferences, and provide personalized features.
Types of cookies we use:
- Essential cookies: Necessary for the proper functioning of the website (shopping cart, login, etc.). The site cannot function without them.
- Performance cookies: Help us understand how you use the site and how to improve it.
- Functionality cookies: Remember your preferences (e.g. language).
- Marketing cookies: Used to show you relevant ads and analyze the effectiveness of campaigns.
You can manage or delete cookies at any time through your browser settings. If you disable essential cookies, some features of the site may be affected.
For full details about the cookies we use, please see our Cookie Policy.
9. Your rights
You have the following rights:
- Right to access, rectify or delete your data
- Right to withdraw your consent
- Right to object to processing
- Right to data portability
- Right to lodge a complaint with the relevant data protection authority
To exercise any of these rights, please write to us at support@thsorganic.com.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page. Your continued use of the site after changes means you accept the new version.
Thank you for trusting THS Organic.
